If your toolbar customizations are stored in a custom toolbar, you should be able to copy them using the organizer. If the global template file you renamed contains customizations, such as styles, macros, or AutoText entries that cannot be easily recreated, you may be able to copy those customizations from the old global template file to the new global template file by using the organizer. You might need to change a few settings to restore your favorite options. In this case, the problem is a damaged global template. If Word starts correctly, you have resolved the problem.
Give the file a new name, such as OldNormal.dot or Normal-1.dot. For each occurrence of global template that appears in the Find dialog box, right-click the file and then select Rename.Select Find Now to search for the file.In the Look In box, select your local hard disk drive (or an alternate user template location if you are running Word from a network server).In the Named box, type the global template name for your version of Word.Select Start > Find > Files or Folders.Quit all instances of Word, including WordMail.If they are, see your product documentation to complete these steps.
To rename the global template file, follow these steps.īecause there are several versions of Microsoft Windows, the following steps may be different on your computer. In these situations, pay special attention so that you rename the correct copy of Normal.dot. These situations include multiple versions of Word running on the same computer or several user profiles on the same computer. It is recommended that you rename the global template file rather than deleting it, so that you can restore these settings if the template is not corrupt.Ĭertain installations of Word may yield more than one legitimate global template file. Renaming the global template resets several options back to their default settings, including custom styles, custom toolbars, macros, and AutoText entries. If you are encountering one of the errors described in the Symptoms section, you can temporarily rename the global template to determine if it is the cause of the problem. In Microsoft Office Word 2003 and in earlier versions of Word, the global template is named Normal.dot. In Microsoft Office Word 2007, the global template is named Normal.dotm.
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